Nordic Needle Customer Service

In this section you will find many tutorials and comprehensive "How Tos" helping you navigate our website by explaining how to place your order online, how to create a new online account with us, as well as providing information on reading your purchase invoices, clarifying our PayPal process, and taking you through our step-by-step order processing procedures.

Hopefully this compiled information will help make your experience shopping and working with Nordic Needle a fun, simple, and fulfilling experience! If you have any questions for customer service regarding your past, current, or future orders, customer service is available by phone Monday - Friday from 9AM - 4PM, or you can use our online Contact Form and select Customer Service as your topic of inquiry.
When contacting customer service about your orders, please make sure you have all pertinent information readily available (your customer number, order number, current mailing address, form of payment, date of purchase, etcetera) so we can help you as thoroughly and quickly as possible. As always, we thank you for your business and continued interest in stitching and the Nordic Needle!