Orders shipped internationally, or to Alaska, Hawaii, U.S. provinces or APO/FPO addresses will be billed for actual shipping charges (calculated at checkout) plus a small handling fee. International customers are responsible for all duties & taxes for shipments received.
Please be aware that all international packages are held until they are filled completely, and cannot be guaranteed once they leave the United States (though we will do our very best to help locate packages that have gone astray).
Additionally, international orders shipped via the Economy method are not guaranteed or insured, and will not be re-shipped or refunded.
If you do not want us to hold your order but would prefer that we ship a partial shipment and back-order the missing items, please specify this preference when placing your order. You may also tell us to cancel the missing items rather than back order them. If you request multiple shipments, you will be billed shipping and handling for each shipment.
We reserve the right to refuse to ship to certain foreign countries and cannot offer refunds or insurance on packages shipped to certain countries. Please contact us for more information if you have additional questions.
For orders placed by mail, payment must be in the form of credit card or PayPal to allow us to collect the actual shipping costs plus handling. We will select the least expensive and most appropriate shipping service available, unless otherwise directed.
For orders placed by phone, be aware that we handle your order in various departments so when we take your order over the phone we might not be able to give you a shipping total until our shipping department receives and weighs your items. Please feel free to let us know when you place your orders that you would like us to call you back with your total or simply give us a call back later and request the shipping department or customer service for your shipping and order inquiries.
Any fee, tax, or duty that your government chooses to assess is your responsibility. Call your local customs office for details. We are not responsible for the taxes or duty charged by foreign countries. Please check with your government for further details.