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If you ever need to get in touch with us, you can send us feedback 24-hours a day online through our online contact form, or by phone, fax, or mail during our regular business hours.

You can contact us using one of these methods:

Toll free at 1-800-433-4321

Locally by phone at 701-235-5231

By fax at 701-235-0952

1314 Gateway Dr. SW
Fargo, ND 58103

Our business hours are as follows (all times are CST):

Monday - Friday: 9AM - 5:30PM

Saturday: 9AM - 5PM

Customer service is available by phone Monday - Friday from 9AM - 4PM.

If you have a customer service inquiry, fell free to write us using our website contact form or call 1-800-433-4321 during the appropriate times.

When contacting customer service about your orders, please make sure you have all pertinent information readily available (your customer number, order number, current mailing address, form of payment, date of purchase, etcetera) so we can help you as thoroughly and quickly as possible.

During our regular business hours you will always be able to call in and place your orders or stop by and browse the store, but if you have other inquiries, questions about your order, or general customer service issues, please call during the hours when customer service is available and we will be more than happy to assist you. As always, we thank you for your business and continued interest in stitching and the Nordic Needle!

Contact Form

If you live in the United States and would like our free printed catalog mailed to you, click here to request our catalog.

For those of you who do not live in the United States and would like to receive our catalog, click here to purchase a catalog for international post.

Please make sure you have filled out all the required fields before submitting the form. We will do our very best to answer your question or request to the best of our abilities. We always love to hear from you!

Your E-mail Address

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Your Order Number

Dear Nordic Needle,

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Thank you for your continued interest in needlework and Nordic Needle. We look forward to getting in touch with you!

"I have enjoyed ordering from your company...everyone is so nice. My local needlework shop here in Alabama closed, so I am happy that shop like yours are available. - Marie"

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Have a question? Call 1-800-433-4321 or E-mail Us

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