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Nordic Needle prides itself in our service and dedication to our customers. This ordering section is designed to help you find answers to all of your questions regarding your purchases with us. The links on the left will direct you to specific pages for each order-related topic. Alternatively, you can click these links for our printable order form or express order form to place your order quickly off or online. If you are having trouble navigating and placing your order through the website, you can Contact Us, or view our sitemap for navigation help. Other information about ordering with Nordic Needle can be found below.

Ordering Online

When purchasing from the Nordic Needle website know that your security is of our utmost concern. Today's popular media sources have led many people to believe that it is not safe to send your credit card information over the Internet. Though these concerns may be valid when dealing with other on-line stores, ordering through nordicneedle.com is certain to provide you with a safe and secure credit card transaction.

Why is it secure?

Your order is secure because we use the industry standard SSL server security software for all e-commerce transactions. SSL encrypts all of your personal information including credit card number, name, and address, so that it cannot be read as the information travels over the Internet. Put simply, the transmission from our server forms a matched pair with the transmission from your computer, so that only data to and from these sources can be valid. If you are using Netscape 1.0 or later or Microsoft Internet Explorer 1.0 or later as your web browser, your transactions are fully encrypted and secure when you buy through Nordic Needle. You'll know that it is secure when you see a full yellow key in a blue box in the lower left-hand corner of your Netscape browser or a grey padlock in the lower right-hand corner of your Mozilla browser. If you use Internet Explorer, you'll see a full "lock" in the status bar. If you use another type of browser, you'll still be able to place an "un-secure" order if you wish.

What pages are secure?

All of the pages where you submit, modify, or create your personal information are secure! These pages include account creation, log-in, registry & wishlist, and of course the entire checkout process. Other pages in the website where there is no pertinent information do not need to be secured and will be browsable to you without requiring authentication.

In addition to the security and encryption on our website, if you subscribe to our e-mail newsletters, take heart in knowing that NONE of your information will EVER be willingly sold, leased, or otherwise distributed without your express permission. So rest assured that Nordic Needle always has your very best interest and safety in mind.

If you still do not want to use your credit card over the Internet, you can print our web-ready order form or simply complete a purchase order and send that to us as per the instruction on the purchase order pages.

Phone, Fax, or Mail Orders

• Mail your order to us with check, money order or credit card number and expiration date.
• Please fill out the order form completely. Include U.S. funds only.
• Fax your order to us 24 hours a day, 7 days a week at 1-701-235-0952.
• Phone toll free at 1-800-433-4321
  • Mon. and Thur., 9 a.m.-9 p.m. central time
  • Tues., Wed. and Fri., 9 a.m.-4 p.m. central time
  • Sat., 10 a.m.-1 p.m. central time
• Please organize your order and complete the order form before ordering by phone. Have your credit card information available.

How to Pay:

• Credit card: VISA, MasterCard, or Discover
• Cashier's check or money. U.S. funds only. Please do not send cash.
• Personal check. If ordering as a group, please pay with a single check. Your personal check must be imprinted and have current address information. If you have a P.O. box address printed on your check, please write your street address somewhere on the check.
• PayPal Procedures. If paying by PayPal, please be aware that we hold your order until it is completely filled before we request funds, as such, you will receive confirmation and requesting funds emails from PayPal at separate times--so please watch for these in your inbox so we can ship your order as soon as possible!

If you have any other questions or concerns, feel free to Contact Us and let us know. We will always try and do our best to make ordering with Nordic Needle an easy, efficient, and enjoyable process!