"I just wanted to let you know how pleased I am with the service I've received from Nordic Needle. I live about an hour away, and on a recent visit two thread colors I needed were out of stock. The clerk kindly offered to keep a credit card number on file and mail me the items when they were available. Less than two weeks later, both have arrived! Although I am moving to Arizona in the fall, I will be a lifelong customer through your catalog. Thank you so much and congratulations on your outstanding service! Holly"