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"Recently I needed a metallic thread for A Sampler of Stitches by Drawn Thread. Both Megan and Chris went above and beyond in finding me just the right metallic. They went out into the store and found a wonderful Bijoux metallic called Tiger Eye that went with the Needlepoint Silk. I want you to know how much I appreciate their help and you to know what a wonderful staff you have. - Becky"